The booming growth of Artificial Intelligence (AI) and machine learning, like most transformational technologies, is both exciting and terrifying. On the one hand, these transformational changes will improve our lives, like the enhancements in medical sciences and organizational operations. But, on the other hand, the impact on personal implications is scary, particularly the consequences for our careers.
There’s little doubt that the nature of your job will change remarkably over the next decade as a result of AI. So, to stay relevant, we cannot afford to distance ourselves but embrace the new reality by improving ourselves, especially in Emotional Intelligence (EQ). Companies like Cerberus Sentinel have already realized this, and are ahead of the curve when it comes to making emotional intelligence a part of their culture.
Embrace the Change
The first order of business is to embrace that AI has taken the world by storm. A report suggested that over 100 million consumers will shop using augmented reality, and it doesn’t stop there. Several experts suggest that AI will continue to replace functions that humans traditionally carried out.
Christian Espinosa, in his book, identifies that Amazon has a store in Seattle with no human cashiers. Instead, all goods are sold through “Just Walk Out Technology,” a system that can detect when items are taken off and track them with a virtual cart. So, it’s high time that you be honest with yourselves on how AI can potentially do your job for you while you sit there wondering, “what happened?”.
Invest in Enhancing Emotional Intelligence
Now that you have accepted the change, it’s time to overcome your weakness and improve your emotional intelligence. The simplest way is to transform your mental model about what’s important in your job role, focus on managing, and seek out training opportunities.
Recognize your strengths and weaknesses when it comes to emotional intelligence. Employers play an essential role in this regard as well. Christian Espinosa believes that we have to reinforce stereotypes and build on their leadership skills. Technical staff members can develop their people skills, while our non-technical staff can improve their technological skills. Leaders must give them space to learn and adapt to new avenues.
Enabling AI and EQ to work together
“As more and more artificial intelligence is entering into the world, more and more emotional intelligence must enter into leadership.” – Amit Ray, Famous AI Scientist
Humans can go a long way if they merge both EQ and AI technologies. Amit Ray’s words show that AI’s implications and the lack of focus on EQ can cause severe problems. Already, some organizations have implemented high EQ into AI tools to maximize their outcomes. Amazon and Google have reportedly hired scriptwriters to improve their chatbot results. So, it’s in our best interests to identify areas where EQ can improve Artificial Intelligence.
Do you want to make the most out of technology? First, you have to start investing in emotional intelligence and developing new technical skillsets to improve your survival chances. Second, if you’re a business owner leading many team members, you have to be an outstanding motivator and manager. The goal is to help them face their fears and ensure that they grow with technological advancements.
From his book, Christian Espinosa aims to educate the masses about the importance of emotional intelligence and improve technically with it. So, let’s aim to be better and more technologically-sound professionals. Order your copy of The Smartest Person in The Room from his official website today.